PAR — Parent tracker

Traces to the business requirements.

FR-PAR-01 — Linking a childCopy Anchor Link

A parent shall link a child passenger to a booking with a valid booking reference, the child's name as on the booking, and a guardianship declaration recorded as consent (D-126). Invalid or mismatched input is refused with a generic message.

MustsourceBR-PAR-02BRL-10

• Given a valid reference and matching name, when submitted with the declaration, then the child is linked.
• Given an invalid reference, when submitted, then it is refused without revealing booking details.

FR-PAR-02 — Parent view scopeCopy Anchor Link

A parent shall see only linked children's vehicle, seat, check-in status and programs.

MustsourceBR-PAR-01BRL-10

• Given two linked children and another passenger on a different booking, when the tracker opens, then only the two children show.

FR-PAR-03 — EligibilityCopy Anchor Link

Child tracking shall be available where the parent is on Explorer or VIP and the organization is on Growth or Enterprise with the trip switch on (OD-05, proposed). Live position shows only while the trip is In Progress (D-317). The blocked state says whether the parent's plan or the organization's setting is the reason; only the plan case offers an upgrade.

MustsourceBR-PAR-04

• Given a Free parent, when linking, then an upgrade prompt shows.
• Given the organization is on Starter, when the parent opens the trip, then tracking is unavailable with no upgrade offered.

FR-PAR-04 — Parent notificationsCopy Anchor Link

Parents shall be notified at boarding, trip start, each stop and trip end.

MustsourceBR-PAR-03BR-NTF-01

• Given trip start, when published, then each linked parent is notified in their language.

FR-PAR-05 — Child-data restrictionsCopy Anchor Link

Child data shall not be used for marketing, advertising, analytics events or model training and shall not appear in any marketing export or audience.

MustsourceBR-PAR-01BRL-10

• Given a marketing audience is built, when generated, then no child-linked record is included.

FR-PAR-06 — Link ends with the bookingCopy Anchor Link

A child link shall end when its booking is cancelled or refunded.

MustsourceBRL-10BR-PAR-02

• Given a refunded booking, when saved, then the parent no longer sees the child's status.

FR-PAR-07 — Child-safety reportingCopy Anchor Link

Parents and organization staff shall report a child-safety concern, creating a case routed to the configured escalation contact [OPEN: contacts and procedure, D-68].

MustsourceBR-CHK-05BR-PAR-01

• Given a parent report, when saved, then a case exists and the escalation contact is notified.